FAQs

Shipping, Returns, Sizing, Product Care

Shipping

• Standard Shipping: £2.99
• Tracked Shipping: £4.99
• 100% Insured Tracked Shipping: £9.99
• Free Shipping for orders £75+
• Delivery times vary by location; tracking is provided for all shipped orders.

Returns & Refunds

• Returns accepted within 30 days of delivery (EU/UK: 14 days for statutory cancellations).
• Items must be unused, unworn, and in original packaging.
• Personalized items cannot be returned.
• Refunds processed within 5–10 business days after receiving the item.

Sizing

• Rings: Fully adjustable, one size fits most
• Bracelets & Cuffs: Adjustable design
• Salah Mats: Adult and kids’ sizes specified in product description

Product Care

• Jewelry: Wipe with soft cloth, avoid harsh chemicals, remove before showering or swimming
• Salah Mats & Dua Jar: Clean with a soft, damp cloth, keep in a dry place
• Digital iTasbih: Wipe gently, keep away from water